Show All Answers

1. What is CodeRED and why is it important to me?
2. I signed up before for CodeRED with Portsmouth Water & Fire District. Do I need to re-enter my information?
3. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
4. I need to sign up for CodeRED. How do I?
5. Is my personal information protected?
6. When will CodeRED be used?
7. How will I recognize a CodeRED message?
8. What should I do if I receive a CodeRED message?
9. Will the CodeRED system leave a message on an answering machine?
10. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
11. What happens if my phone line is busy when a notification is sent by CodeRED?

Show All Answers

1. How long can my company be certified?
2. How do I get more information?

Show All Answers

1. Are you a previously registered vendor?
2. How do I register and sign in as a vendor?

Show All Answers

1. When is Town Hall open?
2. When is the Transfer Station open?
3. Who are my Town Councilors and how can I reach them?
4. How do I get a copy of an accident report or a police report?
5. When will I receive my tax bill and when is it due?

Show All Answers

1. How do I dispose of used motor oil?
2. How do I dispose of C & D or ABC and is there a charge? What other items incur a charge?

Show All Answers

1. Does the town offer curbside pickup?
2. What are the hours of operation for the Transfer Station?
3. Who can use the Transfer Station?
4. Will having the Transfer Station sticker also provide me access to Sandy Point Beach?
5. Do I have to buy a Transfer Station sticker to have resident access to Sandy Point Beach?
6. I am not a resident of Portsmouth, but I am a Portsmouth taxpayer. Can I use the Transfer Station?
7. I am not a full time resident of Portsmouth, but I do live here in the summer. Can I use the Transfer Station?
8. Is there a reduced fee for seasonal and part time Portsmouth residents?
9. Is there an elderly discount?
10. How does the Transfer Station sticker fee get established?
11. How long is the sticker valid?
12. What do I do with my old resident sticker and where do I put the new sticker?
13. What happens if I sell my car or get a new windshield during the year?
14. I have more than one car, is there a separate fee for each vehicle?

Show All Answers

1. When will I receive my tax bill and when is it due?
2. What time period do the bills cover?
3. How can I pay my taxes?
4. Why is my motor vehicle’s assessed value more than I could sell it for?
5. Why did I get a motor vehicle tax bill for a vehicle I don’t own anymore?
6. How are my taxes determined?
7. What if I disagree with the assessed value of my property?

Show All Answers

1. How is it determined who serves as town clerk?
2. What roles does the town clerk serve?

Show All Answers

1. Why do I have to stop at the Check-in Shack?
2. Why do I have to buy a Transfer Station sticker to drop off recyclables?
3. Why are pick-up trucks allowed yet utility trailers not allowed?
4. Why are there out of state license plates at the Transfer Station?
5. Why does the staff working at the Transfer Station watch where we put our diversion materials?
6. What if I have an unusually large/cumbersome scrap metal object that cannot be broken down further?
7. Why can’t we just add more operators to aid enforcement of the rules and to more quickly aid Transfer Station users?
8. Wouldn’t it be cheaper if the town just hired more DPW people to run the trash program?
9. Why do I have to flatten my cardboard boxes?
10. Why was the “Give and Take” area removed from the Transfer Station? Why is scavenging not allowed?
11. Are the Town PAYT bags recyclable?
12. Why can’t I buy Town PAYT bags at Town Hall or the Transfer Station?
13. Why do I have to buy an orange Town bag for waste disposal when I already paid for a Transfer Station sticker?
14. Why did I see the Transfer Station staff dumping yard waste into the pit?
15. Why can’t I bring yard waste to the Transfer Station in a tarp?
16. How can I dispose of organic material?
17. Can I bring tree stumps with my yard waste?
18. Why are there limits to C&D/ABC disposal?
19. I'm not certain how to dispose of an item - what should I do?
20. What is “bulky waste” and how is it handled?
21. How do I dispose of automotive parts and fluids?
22. Can batteries be thrown away into the trash?
23. What about other large items like a trampoline or a boat cover?
24. Why do I have to cut up a carpet before I throw it into the “Bulky Waste” container?
25. Are carpet pads considered “Bulky Waste”?
26. How do I dispose of fluorescent lights?
27. How do I dispose of furniture?
28. Can I throw my old paint cans into the trash?
29. Can I throw my plastic bags into the Recycling Pit?
30. Why can’t I just drop off my mattress and/or box spring and when would I have to pay a fee?
31. Who decides what the qualifying conditions are for mattress/box spring collection?
32. What do I do if the condition of my mattress or box spring disqualifies it from free disposal?
33. Why is there a $70 fee for an unacceptable mattress or box spring?
34. Does the town offer curbside pickup?
35. Why do I have to pay for a Transfer Station sticker?
36. Why do my taxes not include trash disposal?
37. Is there an elderly discount for the Transfer Station sticker fee?
38. How does the Transfer Station sticker fee get established?
39. Why are the rules so confusing and why do they seem to keep changing?
40. What is the Town doing to address any problems or inconsistencies with the rules?
41. Who do I contact if I have a concern, complaint or compliment?
42. Why does Prudence Island have such limited trash service and can you fix these problems?
43. Why was PAYT exception for the Fireman’s Fair rejected by the Town Council?
44. Why can yard waste only be dropped off during a very narrow window of time?